United Voice members call on their Union to assist with many issues that arise out of their employment as an ambulance officer either via their workplace delegate, union organiser or member assist call centre.
Workplace delegates represent members every day across the state in disciplinary processes and with advice around entitlements, often resulting in advocacy with QAS in order to have a myriad of issues resolved.
As registration has gone live, the United Voice industrial team has provided support around a broad range of issues particular to the new National Law and have assisted progressing many officers’ registration over the last several months.
With paramedics now being registered as professionals, the regulator AHPRA can issue notifications around continuing practice in order to investigate claims received regarding a paramedic’s capacity to practice paramedicine. Our team of industrial officers are advocating on behalf of members with AHPRA in order to ensure members receive appropriate support when dealing with this new layer of regulation.
The United Voice Member Assist Call Centre deals with hundreds of member enquiries every week. These interactions on behalf of members result in tens of thousands of dollars being recouped in back-pay or reclassification outcomes as well as successfully maintaining employment with QAS in some more serious disciplinary cases.
A member who recently relied on the assistance of United Voice had this to say:
“I would like to thank you for all your hard work throughout this last 6 months of this investigation, I am not sure what would have happen if I wasn't in the union. It's a great outcome that could have been worse. Again thanks heaps” – ACP Metro South
All of this goes on in the background to support you to get on with your job, in the knowledge you are supported if you need it and your day to day conditions and entitlements are protected and improved along the way.